Contact classactionsettlementcalc.com
Email hey@theclicklab.agency. We're a small team, so email is the only channel we monitor — there's no live chat or phone line, and that's by design: settlement questions deserve a considered written answer, not a rushed one.
What we respond to
- Corrections to procedural citations or claims-rate data. Court rules, typical fee percentages, and published claims-rate benchmarks get updated periodically. If a page cites a figure or procedural rule that's out of date, tell us which page and what the correct information is; we verify against the primary source before making any change.
- Errors or unclear language in guides. If a sentence in a guide is ambiguous, contradicts itself, or is just hard to follow, we want to know — plain language is one of our core editorial standards.
- Suggestions for new content. If you searched for a class action question and couldn't find it on the Site — a specific case type, an allocation method the calculator doesn't model — let us know what you were trying to figure out.
- Press and business inquiries. Journalists covering class action litigation or consumer law, and businesses interested in advertising, can reach the same address.
What to expect
We read every message. Corrections and editorial questions typically get a reply within five business days. If a correction is verified, we update the affected page and note the date of the material change, consistent with our corrections policy. We don't always reply to content suggestions individually, but we do track them for future guides.
What we don't respond to
We can't tell you how much you'll personally get from a specific settlement, whether you qualify for one, or whether you should opt out of a particular case — those questions depend on the actual court-approved allocation plan and facts specific to that settlement, not on general modeling. We also don't file claims on anyone's behalf, and this inbox itself doesn't process case intake or attorney matching. If you're weighing an opt-out and want to talk to an attorney, the homepage includes an optional case-review form — that's a disclosed advertisement, not this contact channel, and using it is always optional (see our privacy policy for what's shared if you use it). If you email us asking about a specific settlement, we'll point you back to this policy and to the guidance below.
Before you email
Many questions we get are already answered on the Site: check the FAQ for common questions on opt-outs, taxes, cy pres, and coupon settlements, or the guides — including how class action settlements work, types of class action cases, filing a class action claim, and common misconceptions about class actions. If your question is about how the calculator arrived at a number, the methodology page walks through the net-fund and allocation-method formulas in detail.
What to actually do next
For most people who land here, the right next step has nothing to do with hiring an attorney. If you received a class notice, the two things that matter are the claim form deadline and making sure you're dealing with the real, court-appointed claims administrator — not an attorney referral. Check your notice for the deadline and file directly through the administrator's official site or the address printed on the notice itself; missing that date is the single most common way people forfeit a share they were otherwise entitled to. Class action settlements are also a favorite target for scams: fraudulent "claim processing" services that charge a fee to file on your behalf, phishing emails impersonating a claims administrator and asking for bank details up front, and lookalike websites with URLs close to the real one are all common. A legitimate settlement administrator will never ask for payment to file your claim or for a bank password by email; if something about a notice or a follow-up message feels off, look up the case name directly through a court's public docket or the Federal Trade Commission's class action guidance rather than clicking a link in the message. The one case where a lawyer does matter is if you're weighing whether to opt out of the class and pursue your own individual claim instead of accepting the settlement — that's a real legal decision with a real deadline, and if you're seriously considering it, your state bar association's lawyer referral service can point you to an attorney who handles class action opt-outs in your area.
Return to the calculator or see the FAQ.